Kitchen Management System

Kitchen Order Management Is All About Speed

Revolutionise the way food orders are processed with TouchKitchen, the intuitive kitchen order management solution. From starters through to dessert, customer orders are organised neatly and clearly displayed on a screen within the kitchen for easy ticket management, with no need for paper and print outs.

Have zero confusion between the front of house and kitchen teams by removing handwritten orders and utilising a fully digital solution. Information handled via TouchKitchen is clear and legible, leaving no room for misunderstanding.

All orders are displayed in a consistent format with clear colour coding to ensure improved service speed.

Kitchen teams have control, including the ability to view, sort, condense and peg orders whilst setting preparation timers to ensure every meal leaves the kitchen on time.

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Kitchen Management Integration

It really is worth taking the time to evaluate and consolidate your current systems. Are you constantly seeing confusion in your team about orders? Or still using an inefficient pen and paper system? All our software solutions have been designed and developed specifically for the hospitality industry, with ease of use in mind.

TouchKitchen integrates seamlessly with not just the TouchPoint till software to process orders efficiently, but also with TouchOffice Web so you can easily view all orders and reports in one place.

Orders taken from any of our software will be received by TouchKitchen. That could be a TouchPoint till, PocketTouch hand-held waiter pads, SelfService interactive kiosk or even online ordering app. The whole system works intuitively and intelligently together to help you speed up service and streamline your operations.

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Set Order Timers With Reminders

Preparation timers ensure meals leave the kitchen on time. Utilise one-shot timers or reset on individual orders.

Speed Up Service

With an intuitive, customisable layout will help you speed up service and improve customer experience by removing the risk of staff errors.

Never Lose Orders

Digital orders go straight to the kitchen. None get dropped and no information gets lost or misinterpreted.

Recall Orders

Easily and quickly recall finalised orders to check the details or reset the order for repeat preparation when needed.

Trackable Order History

Recall any order at anytime showing its cooking timers and fully itemised order list.

Organise Courses

Peg orders easily between courses to let the kitchen team know when the next course is ready to be prepared.

Prioritise Orders

Orders are received with unique timers making it easy for chef to view at a glance and ensure they’re prepared quickly.

Frequently asked questions

How does TouchKitchen revolutionise kitchen order management and improve speed of service?

TouchKitchen revolutionises kitchen order management by streamlining the way food and drink orders are processed, from starters through to dessert, by organising customer orders neatly and clearly displayed on a display screen of your choice within the kitchen for easy order management. With no need for paper and printouts, the kitchen will be clearer, and there’ll be reduced chance of mistakes.

How does TouchKitchen prevent confusion and errors in order handling and kitchen management?

TouchPoint EPoS software revolutionizes your business operations by providing an effortless and tailored solution. With over two decades of development, it delivers seamless functionality to meet the unique needs of your industry, be it hospitality, retail, or venue and events.

By incorporating TouchPoint, you can enhance efficiency, boost productivity, and ensure a robust and reliable performance that adapts to your evolving business demands.

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How does TouchKitchen help speed up service and improve customer experience with its kitchen management solution?

TouchKitchen helps speed up service and improve customer experience with its kitchen management solution by providing features that allow for efficient order organisation and tracking. Orders can be shelved between courses and cleared when the entire meal is completed. The chef knows what’s on each ticket and how many portions of each item need to be prepared.

With an intuitive and customisable layout, TouchKitchen can be configured to fit your specific business needs, giving kitchen teams full control over their kitchen order solution. They’ll have the ability to view orders instantly as they’re received, sort or peg meal orders between courses, set preparation timers to ensure nothing is forgotten, alert waiting staff when an order is ready for service, recall finalised orders easily and quickly to check details or reset the order for repeat preparation when needed.

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Can TouchKitchen accommodate different order types and integrate with other Eposbuddy kitchen order management solutions?

A Hospitality Epos system offers features like seamless tableside ordering, real-time reporting, integrated payment methods, and automated stock management, all finely tuned to meet the unique demands of the hospitality sector.

How does TouchKitchen help with order organisation and tracking in different kitchen environments?

TouchKitchen provides features that allow for efficient order organisation and tracking in different kitchen environments. Orders can be shelved between courses and cleared when the entire meal is completed. The chef knows what’s on each ticket and how many portions of each item need to be prepared.

With an intuitive and customisable layout, TouchKitchen can be configured to fit your specific business needs, giving kitchen teams full control over their kitchen order solution. They’ll have the ability to view orders instantly as they’re received, sort or peg meal orders between courses, set preparation timers to ensure nothing is forgotten, alert waiting staff when an order is ready for service, recall finalized orders easily and quickly to check details or reset the order for repeat preparation when needed.

Can TouchKitchen be customised to fit different kitchen environments?

Yes, TouchKitchen offers customisation options to fit your specific kitchen environment and preferences.

You can choose the interface that suits your business best, whether it's touchscreen, keyboard, bump bar, or a hybrid solution. The system's flexibility allows chefs to control TouchKitchen easily, even in sticky and hot kitchen environments.

An optional bump bar can be configured to your specification, providing quick and easy control over the kitchen video devices. This enhances efficiency, productivity, and overall user experience in the kitchen.

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