Online Reservations

Automate bookings around the clock

You’re never closed with TouchReservation. Allow customers to make bookings, around the clock, on any web-enabled device such as smartphone or tablet. TouchReservation is the perfect accompaniment to TouchPoint.

Optimise your seating plan, increase bookings and improve efficiency; all while TouchReservation takes the strain.

The intelligent system won’t assign a small table to a party of eight. It automatically determines the most suitable allocation based on the number of guests, as specified on your plan.

Alternatively, configure session slots and set maximum numbers of guests per timed session to space out your bookings throughout the service.

Easily remove tables or sessions from the system for your own needs and even allow customers to view your venue’s availability before they confirm their booking.

For guests who book over the phone, or walk in without a reservation, bookings made on TouchPoint will update on TouchReservation automatically.

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Secure your reservations

Deter no-shows and improve efficiency with the ability to secure deposits; either per person or per table.

Set your own rules for compulsory amounts and Touch Reservation will securely store guests’ payment details.

Guests can also enter special requests alongside their bookings; giving you the chance to further improve their experience. All reservations and deposits can be easily viewed in Touch Office Web, with full reporting available.

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Increase Bookings

Designed to make bookings easier than ever for your potential guests.

Free Up Your Staff

Stop wasting time on daily emails, social media chats and phone calls.

Reduce Admin

Fully automate your table booking, allocation and confirmation processes.

Secure Deposits.

Reduce no-shows by securing deposit payments for table bookings online.

Access Anywhere.

Customers can make bookings online from any web-enabled device.

Cost Effective

Benefit from fixed pricing, with no per table licensing or transaction charges.

Plan Ahead

Easily view reservations in advance and know when to allocate more staff.

Frequently asked questions

What is TouchReservation?

TouchReservation is a cutting-edge online table booking module that revolutionises the way businesses handle table reservations.

It offers a comprehensive solution to automate the allocation and confirmation of table bookings for restaurants, pubs, cafes, hotels, and other hospitality establishments.

By leveraging advanced technology, TouchReservation streamlines the entire booking process, providing a seamless and efficient experience for both businesses and their guests.

How does TouchReservation help reduce administrative work?

TouchPoint EPoS software revolutionizes your business operations by providing an effortless and tailored solution. With over two decades of development, it delivers seamless functionality to meet the unique needs of your industry, be it hospitality, retail, or venue and events.

By incorporating TouchPoint, you can enhance efficiency, boost productivity, and ensure a robust and reliable performance that adapts to your evolving business demands.

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Can TouchReservation increase the number of bookings?

Absolutely! TouchReservation is purpose-built to optimise the booking process and increase the number of reservations for your establishment.

By offering guests a convenient online platform to make bookings from any web-enabled device, TouchReservation empowers them with flexibility and choice. This enhanced accessibility and convenience result in a higher likelihood of guests making bookings, thereby driving an increase in reservations and expanding your customer base.

TouchReservation's user-friendly interface and seamless booking experience make it easier than ever for potential guests to secure a table at your establishment.

Does TouchReservation optimise seating plans and improve efficiency?

A Hospitality Epos system offers features like seamless tableside ordering, real-time reporting, integrated payment methods, and automated stock management, all finely tuned to meet the unique demands of the hospitality sector.

Can customers view the availability of tables before confirming their booking?

Absolutely! With TouchReservation, potential guests have the convenience of viewing real-time table availability before finalising their booking. This feature empowers customers to make informed decisions about their preferred date and time, taking into consideration the availability of tables that suit their requirements.

By providing visibility into table availability, TouchReservation streamlines the booking process, reduces the chances of conflicts or misunderstandings, and enhances customer satisfaction.

Guests can have confidence in knowing that they are reserving a table at their preferred time, aligning their dining plans with their expectations.

How does TouchReservation integrate with other systems?

TouchReservation seamlessly integrates with EposBuddy's comprehensive ecosystem of hospitality solutions, including TouchPoint, the leading till software, and ByTable, the webshop and app-based ordering system.

This integration ensures a smooth and synchronised operation across all platforms. When a table booking is made through TouchReservation, it automatically updates and syncs with other systems, preventing double bookings and ensuring accurate and up-to-date information throughout your establishment.

This integration enhances operational efficiency, minimises errors, and provides a seamless and unified experience for both staff and guests.

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